Waikato Information & advice
A good range of information and support services is available for migrants in Waikato, particularly in the main city of Hamilton.
Immigration New Zealand - Information for new migrants
Immigration New Zealand offers a free information service for all new migrants available throughout the country.
If you have questions about life in New Zealand, you can call the Immigration New Zealand Contact Centre on
Freephone: 0800 776 948 (NZ fixed landline only)
From overseas or a mobile phone: +64 9 969 0591
A walk-in information service is available at the Hamilton Victoria Street Citizens Advice Bureau (CAB)
CAB Hamilton Victoria St
55 Victoria Street, Hamilton 3204
Monday - Friday 8.45am - 5pm
New Settlers guides
The Hamilton City Council have published a guide to everything you need to know about living in Hamilton.
Hamilton New Settlers Guide | Hamilton City Council (pdf, 1.5mb)
Waikato Migrant Resource Centre (WMRC)
The Centre is home to a number of agencies who work independently or collaboratively to assist migrants, newcomers, employers, groups and the local community. Check their website for more details.
Hamilton City Council Ethnic Advisory Services
Hamilton City Council employs an ethnic development adviser who promotes the awareness and well-being of the city's many ethnic communities. Among other duties, the adviser publishes the Hamilton New Settlers Guide.
Waikato Ethnic Family Services Trust
The Waikato Ethnic Family Services Trust was set up in in 2010 to be a representative voice for Waikato's Middle Eastern community and other ethnic communities. Among other things, the trust organises workshops, cooking classes, driving lessons, budgeting advice and youth forums for the benefit of its members.
Many areas offer a service called the ‘Newcomers Network’. Each network works slightly differently, but they’re all great ways to meet new people, find out about local events and get connected with your local community. If there’s not one in your area, the national body will give you all the help and support you need to start one.
Waikato Multicultural Council
Waikato Multicultural Council run classes, workshops and seminars on a range of topics including English language. They also arrange cultural events like the Waikato Multicultural Day Celebrations. Like their Facebook page for new of the latest events.
Local libraries are always a good place to go to find information about activities in your local community. And of course they have hundreds of books, eBooks, CDs and DVDs you can borrow.
For the location of your local library, check the website of your district council or visit this site.
Citizen's Advice Bureau (CAB)
Cities and most towns across New Zealand have a local Citizens Advice Bureau (CAB). It is a place where you will find someone who can provide information, advice and support on just about any problem you may have. They can also help in 26 different languages through CAB language connect.
Waikato has a number of groups representing a wide range of ethnic groups in the area. Check them out on the Citizen's Advice Bureau (CAB) site.
Wondering what to do in your region - what attractions to see, adventures to try, routes to take? The 100% New Zealand site has all the information you need, plus help with travelling further afield in New Zealand including finding transport and accommodation.
Community law office
If you need legal assistance, you can start with your local Community Law Centre. They have lawyers and advocates who can give you free initial legal help so you can deal with the issue quickly. They may also be able to represent you in courts or tribunals.
If you need help with an immigration matter, you should talk either to a lawyer experienced in the field or to a licensed immigration adviser. There are a number of licensed advisers in Waikato. Find them using the online register operated by the Immigration Advisers Authority.
Budget and financial services
If you’re facing financial difficulties, you may need assistance with creating a personalised budget or advice from a financial advisor. They can give you tools, knowledge and advice to help you manage your money better. You may also find answers to your money questions on the Sorted website.
There is a range of budgeting help found in the Citizens Advice Bureau (CAB) directory.
The New Zealand Federation of Budgeting Services maintains a list of its professional members and their contact details.
Community houses operate as drop-in centres. as delivery points for community services and as meeting venues.
Parents Centres offer support in all areas of parenting. That includes helping parents develop practical skills in baby and toddler care to preparing for the school years, and crisis help. There are Parents Centres in Hamilton, Cambridge, Putaruru, Otorahanga, Morrinsville and Thames. Look on the Parents centre website for contact details.