The Hamilton Multicultural Services Trust (HMS) provides a free, independent and confidential service for all new migrants that makes it easy to find information in your preferred language about settling in New Zealand.
This service is available by phone or email.
You can access this service between 9am and 4pm, Monday to Friday.
Cities and most towns across New Zealand have a local Citizens Advice Bureau (CAB). It is a place where you will find someone who can provide information, advice and support on just about any problem you may have.
For newcomers to New Zealand, selected Citizens Advice Bureaux (CAB) provide a walk-in information service. You probably have lots of questions about how things work here. CAB can help or provide you with information on where to find the answers.
As well as helping with your settlement queries, CAB run information sessions for new migrants on relevant settlement topics.
Many areas offer a service called the ‘Newcomers Network’. Each network works slightly differently, but they’re all great ways to meet new people, find out about local events and get connected with your local community. If there’s not one in your area, the national body will give you all the help and support you need to start one.
The Multicultural Centre in Palmerston North offers a range of events, activities and services to help you, whether you are new to Palmerston North or you're a long time resident. It works to make it easier for migrants to access information and connect with each other.
Local libraries are always a good place to go to find information about activities in your local community. And of course they have hundreds of books, eBooks, CDs and DVDs you can borrow. There is commonly also free internet access at most libraries and some have wireless internet.
For information about the local libraries, check their website.
Wondering what to do in the Whanganui/Manawatu region - what attractions to see, adventures to try, routes to take? The Tourism New Zealand site has all the information you need, plus help with travelling further afield in New Zealand including finding transport and accommodation.
If you need legal assistance, you can start with your local Community Law Centre. They have lawyers and advocates who can give you initial legal help so you can deal with the issue quickly, which may be free depending on your ability to pay. They may also be able to represent you in courts or tribunals.
If you need help with an immigration matter, you should talk either to a lawyer experienced in the field or to a licensed immigration adviser. Find them using the online register operated by the Immigration Advisers Authority.
If you’re facing financial difficulties, you may need assistance with creating a personalised budget or advice from a financial advisor. They can give you tools, knowledge and advice to help you manage your money better. You may also find answers to your money questions on the Sorted website.
There is a range of budgeting help found in the Citizens Advice Bureau (CAB) directory.
The New Zealand Federation of Budgeting Services maintains a list of its professional members and their contact details.
Justice of the Peace (JPs) can be found in most areas of Whanganui-Manawatu and can assist with the witnessing of documents such as applications for citizenship, certifying copies, and taking declarations, affidavits and affirmations.
Parents Centres offer support in all areas of parenting. That includes helping parents develop practical skills in baby and toddler care to preparing for the school years, and crisis help. To find your nearest Parents Centre look on this site.
The Palmerston North City Council (PNCC) wants to make sure that newcomers have the information they need to settle in quickly.
The Council’s Welcoming Communities coordinator, working with local residents, has produced a welcome pack with essential information about living, working and playing in Palmerston North. The pack also includes useful tips for new migrants.