Healthcare
New Zealand's comprehensive health system is built on Kiwis’ inbuilt need to see that everyone gets 'a fair go' in life.
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Getting seen by a doctor is usually easy (unless you live in a small town or somewhere very remote), and healthcare is quite affordable.
New Zealand residents and some work visa holders benefit from a public health system that is free or low cost, thanks to heavy government subsidies. New Zealand residents can choose to take out medical insurance for private healthcare, although many New Zealanders do not opt for this additional cover.
Non-residents can also use healthcare services at a cost, but should get medical insurance from their home country.
COVID-19 (novel coronavirus) outbreak
In response to the COVID-19 outbreak, the New Zealand Government has put travel restrictions and self-isolation guidelines in place. Check this and any additional guidance from your country’s travel authority or transport provider before travel.
The Ministry of Health has health advice.
Travel restrictions and visa holder information | Immigration New Zealand
Measles outbreak
Measles has broken out in some parts of New Zealand, mainly in Auckland. We strongly recommend that you make sure you are fully immunised for measles before travelling to New Zealand. If you do need vaccination, make sure you have it at least two weeks before arriving in New Zealand.
Measles outbreak information | Ministry of HealthThere is an informative video about the whole New Zealand health system on the website below. It explains what to expect and how to get the healthcare you need. The video is presented in English, Hindi and Mandarin.
NZ Health and disability system | Your Local Doctor
Struggle with English?
If you do not speak English and need help, you can ask for Ezispeak, which is a free phone-based interpreting service. It is available in many different languages, 24 hours, seven days a week.
To get an interpreter, visit or phone your healthcare provider and ask for Ezispeak and the language you want. You will be asked to wait. A professional interpreter will then join you via the phone to help you talk to the agency.
For injuries resulting from an accident, treatment is free. That covers any accident, not just road crashes, and even if the person who is injured caused the accident.
For information on contacting healthcare services where you live, visit the Our regions and cities on this website.