Northland Information & advice

A good range of information and support services is available for migrants in Northland, particularly in the main city of Whangarei.

Looking for general information?

Immigration New Zealand - Information for new migrants

Immigration New Zealand offers a free information service for all new migrants available throughout the country.

You can call the Immigration New Zealand Contact Centre on:

Freephone: 0508 558 855 (NZ fixed landline only)
From overseas or a mobile phone: +64 9 914 4100


InfoNOW... in your language

Email or talk to someone in your preferred language to get information about settling in New Zealand.


The Hamilton Multicultural Services Trust (HMS) provides a free, independent and confidential service for all new migrants that makes it easy to find information in your preferred language about settling in New Zealand.

This service is available by phone or email.

You can access this service between 9am and 4pm, Monday to Friday.

InfoNOW | Hamilton Multicultural Services Trust

Citizens Advice Bureau (CAB)

Cities and most towns across New Zealand have a local Citizens Advice Bureau (CAB). It is a place where you will find someone who can provide information, advice and support on just about any problem you may have.

Northland | Citizens Advice Bureau

Migrant Connect information service

For newcomers to New Zealand, selected Citizens Advice Bureaux (CAB) provide a walk-in information service. You probably have lots of questions about how things work here. CAB can help or provide you with information on where to find the answers.

As well as helping with your settlement queries, CAB run information sessions for new migrants on relevant settlement topics. 

The following CABs provide this service:

CAB Whangarei

Newcomers network

Many areas offer a service called the ‘Newcomers network’. Each network works slightly differently, but they’re all great ways to meet new people, find out about local events and get connected with your local community. If there’s not one in your area, the national body will give you all the help and support you need to start one.

Northland | Newcomers' network

Another newcomers' network present in Whangarei is WINGS (Women's International Newcomers' Group Social). WINGS isn't just for women. It runs family events and social gatherings that include children, spouses, partners and friends. 


Multicultural Whangarei

Northland also has a migrant centre called Multicultural Whangarei, which provides a 'one-stop-shop' of settlement services for migrants and newcomers. It works to make it easier for migrants to access information and connect with each other.

Check their website for more details.

Multicultural Whangarei

New Settler's guide

The Whangarei District Council have created a guide to everything you need to know about living in Whangarei.  

New settlers guide | Whangarei District Council

Local Libraries

Local libraries, run by district councils, are always a good place to go to find information about activities in your local community. And of course they have hundreds of books, eBooks, CDs and DVDs you can borrow.

A number of libraries also offer free broadband internet through the Aotearoa People's Network Kaharoa (APHK). In Northland this includes the libraries at Dargaville, Kaeo, Kaikohe, Kaitaia, Kawakawa, Kerikeri and Paihia.

For the location of your local library, check the website of your district council or visit this site.

Locations & Hours | Whangarei libraries

Cultural groups

Northland has a number of groups representing a wide range of ethnic groups in the area. Check them out on the Citizen's Advice Bureau (CAB) site.

Northland Multicultural groups | CAB

Visitor Information

Wondering what to do in your region - what attractions to see, adventures to try, routes to take? The Tourism New Zealand site has all the information you need, plus help with travelling further afield in New Zealand including finding transport and accommodation.

Northland | Tourism New Zealand

Community law office

If you need legal assistance, you can start with your local Community Law Centre. They have lawyers and advocates who can give you initial legal help so you can deal with the issue quickly, which may be free depending on your ability to pay. They may also be able to represent you in courts or tribunals.

Find a centre | Community Law Centre

Immigration advice

If you need help with an immigration matter, you should talk either to a lawyer experienced in the field or to a licensed immigration adviser. There are a number of licensed advisers in Northland. Find them using the online register operated by the Immigration Adviser’s Authority.

Find an adviser | Immigration Advisers Authority

Find an immigration lawyer | New Zealand Law Society

Budget and financial services

If you’re facing financial difficulties, you may need assistance with creating a personalised budget or advice from a financial advisor. They can give you tools, knowledge and advice to help you manage your money better. You may also find answers to your money questions on the Sorted website.

There is a range of budgeting help found in the Citizens Advice Bureau (CAB) directory.

The New Zealand Federation of Budgeting Services maintains a list of its professional members and their contact details.


Budget services Northland | CAB

Find a budgeting service | National Building Financial Capability Charitable Trust

Parent centres

Parents Centres offer support in all areas of parenting. That includes helping parents develop practical skills in baby and toddler care to preparing for the school years, and crisis help. To find your nearest Parents Centre look on this site.

Locations | Parent Centres New Zealand

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Page last updated: 22/06/2020

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